mytel / Work / Cloud Automation


Our client, a global financial services company and major UK high street bank, used Mytel via a managed service contract for the design, development and documenation of a cloud automation framework for Microsoft Azure and Office 365.

By working hand-in-glove with MIcrosoft to explore and push the boundaries of their cloud management APIs and PowerShell capabilities, we were able to create a solution that provided a full logging and monitoring capability that integrated with the bank's SIEM on premise, that provided dashboards and reports through the cloud platform, that monitored for configuration changes and triggered alerts for those that were not pre-authorised, that tracked releases and configuration changes/drift, and that provided harded privileged access management.


UK Bank


Financial Services


Azure, Office 365, Security

About Project

Prior to Mytel engagement, the airport had gone to tender for a security integrator to become their CCTV framework provider. This meant a transistion of support between the a previous incumbent that had supplied services for 35-years, to a completely new supplier.

Circa. £3m had been spent to date, and no migration work had started.

Mytel was able to provide structure, planning and technical guidance that would see the transition of services between suppliers, and the replacement of all surveillance platforms with a single core VMS from global leader, Genetec. 

Over 3,000 cameras were migrated between platforms, allowing decommissioning to realise significant operational cost savings, and planning was undertaken to ensure a regualr refresh funding source was provided to keep the estate current.

Mytel helped establish a CCTV governance board, we created a set of standards and a Surveillance Code of Connection & Practice, we rationalised inputs such as disabled toilet alarms, panic alarms, door alarms and intercoms, and much more.

We were able to save the client circa. £500,000 on a car park initiative by modifying the surveillance scheme from planned fixed dome cameras to multi-sensor cameras, reducing cabling, network ports, installation costs, annual licensing and costs for camera hardware.

Project Brief

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Project Skills & Expertise

  • Identifying and shaping work, providing work initiation approvals, mid-term funding planning, and performing design and test plan reviews and approvals.
  • Responsible for delivering Azure and Office 365 capability, providing principles, standards, designs, service management and service design guidance.
  • Designed Azure subscription model, responsible for EA Portal initial configuration, Azure Account creation and initial management, Azure naming convention, Azure/Azure AD/Office 365 privileged access model and RBAC.
  • Designed security hardened solutions including an Azure AD Conditional Access model, customised OAuth tokens to optimise and secure sign-in, directory federation, multi-factor authentication (MFA)..
  • Technical leadership Access & Identity and Productivity & Social product groups, encompassing Exchange, Exchange Online, Data Compliance, Azure Active Directory (including AAD-Connect), cloud connectivity, etc.
  • Technical leadership across eDiscovery & Compliance for records management and legal, building solutions using Office 365 Security & Compliance Center (eDiscovery, Content Search, Hold, and retention and disposal policies).
  • Delivered cloud automation for logging and monitoring, config monitoring and management, and privileged access management, built upon PowerShell, APIs, Azure Storage, Splunk Enterprise, OMS/Log Analytics and SCOM.
  • Delivered data governance and DLP solutions using Azure Key Vault, Azure Information Protection, Azure RMS, AD RMS, Secure Islands and Office 365 Security & Compliance Center.
  • Worked with other technologies including CyberArk PAM, Active Directory, Quest Active Roles, Microsoft FIM, Ping Federate, Enterprise Vault, Mail Marshall, McAfee Email Gateway and more.

Microsoft Office 365

Microsoft Azure

Microsoft Operations Management Suite (OMS)


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